How to Order

Ordering is easy! 

          

1. Send chockadoo an email with your order or

2. Log on to our e-store and shop online.

Within 2 business days of receiving your request we will send you a confirmation that will outline the total cost, shipping options and payment instructions. The confirmation is usually in the form of a PDF invoice. If you don't have software to read the invoice then download a free copy from Adobe Reader

We strive to provide the best customer service and products. Your business is important to us! 

Returns

All returns or exchanges will be excluding shipping costs which will need to paid upfront. 

For items received that are broken, mail the items back and a refund or replacement will be posted back for free. Refunds or replacements will not be processed until the faulty item is returned.

Payment and Shipping options for Australia.

Payment Method:

1. Money order or cheque.

2. Paypal - now available in Australia. Paypal ID provided on invoice.

3. Credit Card.  Fax  (+61 2) 9674 9422. Please do not email your credit card details.

 


 Shipping Information:

Your purchases are sent using Australia Post from postcode 2147.  To check charges please visit Australia Post website. All parcels are sent e-parcel, ( traceable postal service). For quotes please contact us.

Payment and Shipping options for other countries.

Payment method: 

1. PayPal

2. Bank Transfer.

3. Credit Card. 

fc